Tag: artificial intelligence

Automate boring ServiceNow tickets with Power Automate

Service now is an excellent tool for IT service management. But have you come across a situation where your most precious time is wasted in raising the service now tickets (Change Ticket, Incidents, and Service Tickets)? This becomes quite boring and inefficient. Especially when you have to go thru this ordeal very often because your work depends upon other teams. Did you always imagine being happier if you could offload this boring stuff to somebody else? Sounds familiar?

If you want to automate this monotonous stuff and become more productive, then this blog is for you.

In this blog, we will learn how to automate Service Now ticket with Microsoft Power Automate and Power Virtual Agent.

Developing Intelligent Bot in Azure Bot Service

If you want to develop an Intelligent chatbot in Azure Bot Service, then this blog is for you. In this Azure AI Chatbot Tutorial, we will learn how to integrate Natural Language Processing Capabilities in the chatbot. Some good chatbot use cases can revolutionize the way we do business. If you are new to Azure AI concepts then you will learn complex concepts like intents, Utterances, Entities, and their use in Chatbot. In this blog, we will not only learn how to develop a chatbot but also how to make it more intelligent. We will explore how an intelligent chatbot can authenticate against Azure and execute the commands remotely.